Previously it was not possible to edit the username or Full name of your accounts. We have now enabled editing the usernames.
To edit usernames and full name navigate to your Profile Page > Preferences
You can also find your profile page here: https://community.cloudways.com/u/username/preferences/account
Some of the users on this forum were assigned usernames such as info, Developer, general etc. To make your profile reflect who you really are , we suggest that you update your profiles.