Root password w


#1

Im on trial account and i didnt get root password for my digitalocean server. If i upgrade will i get it


#2

Hi @dasgrfdgre12

Thanks for trying out Cloudways. Just to clarify a bit, Cloudways is a managed cloud hosting platform that manages the server for you. We do not provide root access and here are the reasons: :slight_smile:
https://support.cloudways.com/why-cant-i-have-root-access-to-my-server/

If you need any assistance, feel free to contact the live chat support.