There is a problem that keeps happening over and over and CloudWays is not fixing it. The root disk on 6 of my AWS servers is becoming full every day or so and crashing the server, taking down around 10 apps at a time. I get CWBot notices saying the server backup failed and this how I know the root disk is full yet again. So I create a ticket or start a chat, go through the whole song and dance and get them to delete the log files. Every time the support tech tells me that they have setup a cron job job to ‘rotate the logs’ but this doesn’t actually fix the problem.
I know some of you are thinking, hey man, there something wrong with your apps if you have scripts writing long messages to the logs. And, yes, I had setup cron jobs to run a script that echoed out a bunch of data and that may have been the culprit, but this was happening on my previous host for years and I never had one problem. Regardless I’ve turned off all echos and prints from my script and it’s still happening like clockwork.
Every day or two my root disk becomes full and my server crashes. I have 10 or so support tickets on this matter and I am now not getting any response from Tech Support, I guess they are sick of this problem too. The good news I know what the problem is and I know what I can expect from CloudWays.
- CW should give us an option to not write cron logs to root, or something obvious like that) this may take forever.