Anyone else having repeated file permissions issues? It’s getting worse and we are having difficulty installing and updating extensions on our sites because of it.
Support say "We would like to inform you that every server has 3 users, Root user, Master user, and application user When the application is launched the default ownership is set to application user but resetting the permissions from the console change the ownership to master user which some times create issue for the application so we have to revert it manually. "
Multiple tickets have been sent and although it does gets changed, it’s taking up a lot of time. Is Cloudways worth it any longer?