CloudWays HUGE Security/Privacy Risk

I noticed that CloudWays support can readily access the back end of my server and/or app can and see ALL of my login credentials.

The customer support rep even sent me a screenshot with MY PASSWORD clearly visible to him.

Isn’t that absolutely insane? How is this allowed?

1 Like

@antoine1 Hi. Can I ask which password application was this for? Your cloudways admin control pannel, or your wordpress website login and password? Thanks

Unless you’re the one setting up and managing the database and server yourself, then you can expect the employees at any webhosting company will have access to everything in your application including passwords.