Can't see list of backups available to restore

I’ve got automatic backups set up every 12 hours at the server level, but when I go to my application and click Backup and Restore, I don’t have any backups available! Anyone know what’s going wrong?

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Did you chat with support or open a ticket?

I chatted with support and that resolved the problem.

Just for the sake of it. If anyone find this question in the future. The answer is that if you have already restored a backup, you cannot rollback unless you delete the one before. In the screenshot, you have to click on the DELETE button next to rollback. Then you will have access to the backup lists.

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