I installed an SSL certificate but isn't working properly


#1

Discuss WordPress related topics here.

Hi, I installed an SSL certificate on my website two weeks ago and when I checked today my website it says that the connection is not secure. Anybody could help me?


#2

Hello @myonlinepath,

Currently, your website is unavailable with or without SSL.

Could you please confirm if your website is active so I can assist you with the SSL issue.

Regards,
Ibad


#3

You need to go to SSL Settings and add the domain with www. and without www inside the SSL Setting, Make sure to have under WP Settings General https:// in the installation url, and Install the Plugin Really Simple SSL.


#4

Please: For the love of all that’s good and holy, do NOT install a plugin to “fix” SSL issues.
1.) Use .htaccess rules to SET the correct domain protocol :white_check_mark:
2.) Only use plugins from authors who know how to properly set their URL protocols as well :+1:
3.) If needed, ditch a plugin that has hard coded domain URLs of http:// in their plugin :exclamation:

There is simply no reason to ever use a plugin for SSL issues given Cloudway’s extensive level of SSL integration and tools.

https://support.cloudways.com/what-can-i-do-with-an-htaccess-file/

Number 3 and number 4 are the two you need to follow correctly depending on what you have initially chosen - either 'ya stuck the WWW’s in there - or 'ya didn’t. Plain and simple.

Then, number 5 is the one that’ll force all your content to run over the secured SSL protocol.

Follow those instructions and you’ll be on the "PATH" to success! :wink: